Shipping and Delivery Policy

1) To ensure that your order reaches you in our standard time (2 to 10 working days) and in good condition, we will ship through standard courier agencies like Delhivery, FedEx, Xpressbees, DHL, Dotzot, Ecom Express and many more.

Note: If we will ship through postal service then it may take more time.

2) If you are a new user then, our executive will contact you and confirm your order (For perfect delivery our executive will confirm you your exact delivery address and pin code). If your Pincode is not serviceable or we are not able to send the material then, you have to give us another address and pin code.

3) If you believe that the product is not in good condition, or if the packaging is tampered with or damaged before accepting delivery of the goods, please refuse to take delivery of the package, click some pictures of the package and write instruction to courier boy (The package is tampered or damaged in courier so, I will not accept the order) and send us a mail at sales@nanhishop.com mentioning your order reference number and attached pictures or call our Customer Care. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

4) Delivery time mentioned on the product, cart page or website is estimated. Actual delivery time is based on the availability of a product, weather condition and address where the product is to be delivered and courier company’s rules.

Note: If your address is ODA location then, you have to self collect the parcel from the courier office. We will provide a courier office address and number. Also, our customer care executive will keep in touch with you.

Nanhishop is currently shipping all over India. We are working on enabling International Shipping soon.
At Nanhishop we understand how important it is to receive your purchased products in the finest condition, and on time. Know this – we work around the clock to try and get you your products in the shortest timeframe possible.

You can reach us at sales@nanhishop.com, +919990860860 between Monday – Friday, 11am – 8pm in case of any queries. We strive to answer & fix all queries within 24 hours.

Shipping Duration:

All products are shipped out between 2 – 10 working days depending on the product category. For more information, please refer to the ‘Shipping’ tab on the products detail page.

In the case of orders with more than 1 product, all products will be shipped together.

In situations beyond Nanhishop’s control there may be circumstances, which cause a delay. In such cases, Nanhishop will ensure delivery in the earliest possible timeframe.

Cash On Delivery:

• To avail COD Service, all items in the cart should be applicable for COD.
• In case your pin code is not serviceable
• You cannot open the box without making the payment at the time of delivery
• If the product or packaging has been tampered with, do not accept the order
• No credit/debit cards are accepted at the door under the Cash on Delivery method

How do I know if my area is serviceable or not? Can I opt for Cash on Delivery payment in my area?

If you want to know whether your area is serviceable or not, you can call us on 9990860860 (between 11am – 8pm, Monday – Friday) or email us at sales@nanhishop.comand provide your PIN code. We will inform you within 24 hours.